About Us

KABAM ROBOTICS
Bringing Robots to the World

At KABAM Robotics, we believe service robots will free humans to pursue greater purpose. We are driven by our passion to improve lives and empower the service workforce with technology. Through our cutting edge connectivity technologies, and singular focus on user experience, we enable smarter and safer cities, and create a world of seamless connectivity for robots.

We have the largest commercial deployments of inspection and security robots in Singapore, Australia and Hong Kong. Our customers are predominantly in the commercial security, facility management, logistics warehouses and hospitality sectors.

Labour crunch for manual work in developed economies is existential for businesses, and caused by ageing population and changing career aspirations.

We believe that robots can truly empower our service workforce.
Michael Sayre
CEO

Just in Singapore alone

Ageing Population

By 2030, 1 in 4 Singaporeans
will be age over 65 years.

Ageing Workforce

Average age of security officers:
54 years old

Average age of cleaners:
60 years old

Our Awards

REFLECTION OF OUR SUCCESS

Best in Unmanned – Drones & Robots for Security

ISC West, Las Vegas, 2023

Best Robotics Firm

Singapore Security Industry Awards, 2022

Best New Product

Sydney Security Exhibition + Conference, 2022

Best Security Robotics

Singapore Safety & Security Asia, Merlion Awards, 2022

Suitable For All Locations

SUITABLE FOR ALL LOCATIONS

Service Support Administrator (Singapore)

Job Summary:

Make sure our humans are providing the best service possible, so our robots can deliver the best performance possible.

This role will be responsible for coordinating and monitoring tasks, assisting in robot operations, liaising with subcontractors and suppliers for documents as well as service-related ad-hoc duties.

Key Responsibilities:

  • Monitor and follow up on open cases to ensure timely resolution.
  • Maintain an up-to-date record of customer requests, robot performance, issues and resolutions in a ticketing system for analysis and reporting purposes. 
  • Work closely with team members to maintain an up-to-date deployment schedule.
  • Ensure timely execution and reporting for onsite activities such as issue resolution and preventive maintenance.
  • Assist in the preparation of purchase order documents for robotics equipment, supplies, and services.
  • Contribute and maintain a well-organized system for customer support documentation, including FAQs, user guides, troubleshooting guides, and knowledge base articles.
  • Take on various ad-hoc duties as required to support robot operations, coordinating deliveries and providing robot operational support.

Qualifications:

  • Required: Diploma in engineering, business administration, or any related field.
  • Preferred: 2 years experience in project coordination, operations management or a similar role (fresh graduates may apply)
  • Strong organizational and multitasking skills, with the ability to manage multiple operational tasks simultaneously.
  • Excellent communication and interpersonal skills to collaborate with cross-functional teams and stakeholders.
  • Ability to thrive in a fast-paced and dynamic work environment.
If you are excited for an opportunity in robotics, and are eager to work in a dynamic and innovative environment, we encourage you to apply for this unique opportunity.