Redefining the Security Industry: Our Revolutionary Robots Steal the Show at the SAS State of the Industry Convention

We recently had the privilege of participating in the highly anticipated inaugural Security Association Singapore (SAS) State of the Industry Convention held at Temasek Polytechnic. This landmark event served as a gathering point for over 250 security professionals from various organizations, fostering industry-related discussions and knowledge exchange.

One of the most exhilarating aspects of the convention was the opportunity to showcase our groundbreaking robots, which left an indelible impression on attendees. Our robots proved to be more than just technological marvels; they exhibited unparalleled capabilities in supporting a wide range of security agencies and building owners. During our exclusive speaking session, we dove deep into the exciting integration of robotics and security, elucidating how our innovative solutions are revolutionizing the industry.

The acclaim and recognition we received from industry professionals further validated the tremendous potential of our robotic technology. Their positive feedback was not only gratifying but also reinforced our commitment to pushing the boundaries of innovation in the security sector. Additionally, our interaction with distinguished guests, including MP Sun Xueling and the esteemed President of Security Association Singapore, Mr. Raj Joshua Thomas, showcased how our Co-Lab and Halo Robots have played a pivotal role in redefining the landscape of security, transforming it into a safer and more efficient domain.

Participating in the SAS State of the Industry Convention was an exceptional experience that bolstered our confidence in the transformative power of robotics. We are immensely grateful for the opportunity to share our groundbreaking technology, and we remain dedicated to driving innovation in the security industry. The convention served as a platform for us to connect with industry leaders, learn from our peers, and continue pushing the boundaries of what is possible. As we move forward, we are excited to build upon the momentum gained and continue redefining security with our state-of-the-art robots.

Service Support Administrator (Singapore)

Job Summary:

Make sure our humans are providing the best service possible, so our robots can deliver the best performance possible.

This role will be responsible for coordinating and monitoring tasks, assisting in robot operations, liaising with subcontractors and suppliers for documents as well as service-related ad-hoc duties.

Key Responsibilities:

  • Monitor and follow up on open cases to ensure timely resolution.
  • Maintain an up-to-date record of customer requests, robot performance, issues and resolutions in a ticketing system for analysis and reporting purposes. 
  • Work closely with team members to maintain an up-to-date deployment schedule.
  • Ensure timely execution and reporting for onsite activities such as issue resolution and preventive maintenance.
  • Assist in the preparation of purchase order documents for robotics equipment, supplies, and services.
  • Contribute and maintain a well-organized system for customer support documentation, including FAQs, user guides, troubleshooting guides, and knowledge base articles.
  • Take on various ad-hoc duties as required to support robot operations, coordinating deliveries and providing robot operational support.


  • Required: Diploma in engineering, business administration, or any related field.
  • Preferred: 2 years experience in project coordination, operations management or a similar role (fresh graduates may apply)
  • Strong organizational and multitasking skills, with the ability to manage multiple operational tasks simultaneously.
  • Excellent communication and interpersonal skills to collaborate with cross-functional teams and stakeholders.
  • Ability to thrive in a fast-paced and dynamic work environment.
If you are excited for an opportunity in robotics, and are eager to work in a dynamic and innovative environment, we encourage you to apply for this unique opportunity.